Stroller To Go Rental Insurance covers against loss, theft and damage out of your control.

Please read the entire Insurance Terms and Conditions for what is and is not covered under the Stroller To Go Insurance.

In the event your rental item was stolen from one of the theme parks or other non-public/secure locations:
First, make sure the item wasn’t moved from the location where you parked the stroller and/or scooter, as this happens frequently.

Immediately notify a park/hotel/resort employee and then contact Stroller To Go at 321-466-0112. We will replace the item as long as we have a replacement available. If we do not have a replacement available, a similar item may be offered, if available.

When purchasing and using the insurance, client agrees to cooperate in any investigation involving the theft/loss of a rental item.

Rental insurance does not cover ‘intentional’ loss. For example, leaving the rental item unattended in a public place. Including, but not limited to: parking lot, outside your hotel/resort room and outside your vacation home/AirBnB. Please note: leaving the stroller in the designated stroller parking areas of the theme parks is not considered “leaving it in public”, these areas are monitored by employees / cast members.

If you are staying at a resort/hotel that accepts items at the front desk, bell services, or other location and you do not pick up the item on the date of your reservation or you leave the item before the end of the rental period and not inform Stroller To Go, the item could be considered abandoned by the resort/hotel. If the rented items are missing or disposed of by the hotel/resort, you are responsible for the full replacement cost of the item(s) as listed above and it is not covered by Rental Insurance.

Rental Insurance does not cover intentional damage or damage that is within your control or if the stroller is used in ways not intended by the manufacturer. Including, but not limited to: using the rental item on the beach or in other sandy areas, exceeding the weight limits and removing parts and accessories.

The rental insurance does not cover spills, stains, diaper mess, vomit, etc. Some of these types of stains can be considered significant damage making the item unrentable and a full charge for the item replacement will be assessed (see list below), this is not covered by the insurance. You may incur a $25 excessive cleaning fee which will automatically be charged to the payment method on file, if your payment information was not saved, you will be billed this fee and it is due the day you receive the invoice. The late payment fee of 5% per day for unpaid invoices will apply.

The Stroller To Go Rental Insurance covers theft, loss and damage of parts and accessories. As long as they were used as intended by the manufacturer and if the parts and/or accessories were not removed from the item by the renter or any other person with access to the item.

Rental Insurance does not cover intentional damage or damage that is within your control or if the stroller is used in ways not intended by the manufacture (such as using it on the beach or in other sandy areas, exceeding the weight limits, removing parts and accessories, etc.). Rental insurance does not cover intentional loss. For example, leaving the stroller unattended in a public place. Please note: leaving the stroller in the designated stroller parking areas of the theme parks is not considered “leaving it in public”, these areas are monitored by employees / cast members.

Rental Insurance does not cover when you change or alter a rental item. Including, but is not limited to: Holes in the fabric from pins, tape on the handle bar or any other place. Extra cleaning and/or replacement cost will be charged.

Replacement costs (includes shipping, handling and service fees) on rental items is as follows:

Baby Trend R8 Single Stroller: $250

City Mini 2 Single Stroller: $350
City Mini GT 2 Single Stroller: $450
Tour 2 Double Stroller: $575
City Mini GT2 Double Stroller: $750
Summit X3 Single Stroller: $525

Summit X3 Double Stroller: $799

Bob Revolution Duallie Double Stroller: $799

Electric Scooter (3 and 4 wheel): $1200

Parts/Accessories:
Parent Console: $50
Cup Holder: $15
Stroller Hook: $10
Cargo basket: $45
Cooler Bag: $20
Snack Tray for the Single Strollers: $45

Single Tire: $45
Rain Cover for a Single Stroller: $50
Rain Cover for a Double Stroller: $65

Rain Cover Pouch: $25

Electric Scooter Battery: $250

Electric Scooter Floor Board/Shroud: $250

Electric Scooter Motor: $450

Electric Scooter Body Parts: $100

Electric Scooter Key: $25

Electric Scooter Charger: $75

For the complete Stroller To Go Terms and Conditions click this link: Terms and Conditions